OSE Sciences Pty Ltd (“OSE Sciences”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Who We Are
OSE Sciences Pty Ltd is an Australian scientific consultancy providing services including:
- Occupational Hygiene
- Indoor Environmental Quality (IEQ) Assessments
- Mould and Moisture Assessments
- Methamphetamine Contamination Assessments
- Air Quality and Ventilation Assessments
- Environmental Monitoring and Testing
- Hazardous Materials Consulting
- Building Science and Environmental Consultancy Services
Personal Information We Collect
We may collect personal information reasonably necessary to provide our services.
Contact Information
- Full Name
- Company or Organisation Name
- Postal Address
- Email Address
- Telephone Number
Project & Service Information
- Property Address
- Building Information
- Assessment Details
- Photographs Provided by Clients
- Project Documentation
- Correspondence Relating to Enquiries and Projects
Website Information
- IP Address
- Browser Type
- Device Information
- Pages Viewed
- Date and Time of Visits
- Referral Website Information
Recruitment Information
- Resume or CV
- Qualifications and Certifications
- Employment History
- Professional References
How We Collect Personal Information
We may collect information directly from you through:
- Website Enquiry Forms
- Email Correspondence
- Telephone Calls
- Service Requests
- Quotations and Proposals
- Client Meetings
- Contracts and Service Agreements
- Social Media Communications
We may also collect information from:
- Property Owners
- Building Managers
- Government Agencies
- Contractors
- Laboratories
- Publicly Available Sources
- Professional Representatives Acting on Your Behalf
Purpose of Collection
- Responding to Enquiries
- Preparing Quotations and Proposals
- Providing Consulting Services
- Conducting Environmental Assessments
- Delivering Reports and Recommendations
- Managing Client Relationships
- Processing Payments and Invoices
- Complying with Legal Obligations
- Improving Our Website and Services
- Marketing Services Where Permitted by Law
Disclosure of Personal Information
Personal information may be disclosed where reasonably necessary to provide services.
- Accredited Laboratories
- Contractors and Subcontractors
- Professional Advisers
- Insurers
- Legal Representatives
- Government and Regulatory Authorities
- IT Providers
- Cloud Storage Providers
OSE Sciences does not sell personal information to third parties.
Overseas Disclosure
Some software providers, cloud storage systems, website hosting providers, or service platforms may store information outside Australia.
Where personal information is disclosed overseas, reasonable steps will be taken to ensure information is handled consistently with Australian privacy requirements.
Website Analytics and Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
Cookies may collect:
- Website Usage Statistics
- Device Information
- Browser Information
- Session Information
Users may configure browser settings to reject cookies; however, some functionality may be affected.
Analytics services may include:
- Google Analytics
- Google Search Console
- Website Hosting Analytics
Direct Marketing
From time to time OSE Sciences may send:
- Company Updates
- Industry News
- Educational Resources
- Service Announcements
You may opt out of marketing communications at any time.
Data Security
OSE Sciences takes reasonable steps to protect personal information from:
- Unauthorised Access
- Misuse
- Loss
- Interference
- Modification
- Disclosure
Security measures may include:
- Password Protected Systems
- Secure Cloud Storage
- Access Controls
- Antivirus and Cybersecurity Measures
- Secure Document Management Practices
Retention of Information
Personal information is retained only as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
Access and Correction
You may request access to personal information held by OSE Sciences and request correction of inaccurate, incomplete, or outdated information.
Verification of identity may be required before processing requests.
Complaints
If you believe OSE Sciences has breached your privacy rights, please contact us.
We will:
- Acknowledge Receipt of the Complaint
- Investigate the Matter
- Respond Within a Reasonable Timeframe
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Third-Party Websites
Our website may contain links to external websites. OSE Sciences is not responsible for the privacy practices or content of external websites.
Children's Privacy
Our services and website are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children without appropriate consent.
Changes to this Privacy Policy
OSE Sciences may update this Privacy Policy from time to time.
Any changes will become effective upon publication on this website.
Last Updated: June 2026
